We pride ourselves on providing an accommodation facility for people of all abilities. There are access ramps available at the entrance. There is also a level-access route via lifts from the road to all the rooms. We also provide designated parking spaces for people with disabilities. All the accessible rooms are suitable for those with sensory disabilities. We offer an Accessible hotel room, wheelchair accessible, fit with wide entry and bathroom doors, and fully appointed accessible bathroom. These rooms offer the space required for ease of comfort. While we do not accept pets at Mantra Twin Towns, however we do of course accept and welcome assistance animals.
Our property provides designated parking spaces for individuals with disabilities, along with ramp access to the second-floor pool area. Additionally, our friendly staff are available to assist with any specific accessibility needs such as arranging specialised equipment sourced from the local hire providers or requests to ensure that every guest enjoys a comfortable and memorable stay with us.
Here at the Sebel Twin Towns, we are committed to embedding sustainability into every facet of our daily operations. We recognise that sustainability is an ongoing journey and are continually striving to reduce our carbon footprint wherever possible. Below are some of the initiatives we have implemented to date.
We are proud to share our ongoing commitment to reducing single-use plastics in our guest rooms. As part of this initiative, we have removed single-use dry amenities and taken a bold step towards a plastic-free environment. We understand the importance of preserving our planet for future generations. Therefore, we have significantly reduced our environmental impact by eliminating single-use plastic amenities. Guests can request dry amenities by calling or visiting our friendly team at reception. Other initiatives include:
As part of our ongoing efforts, we have proactively switched to large format amenities, replacing our single-use plastic common amenities with eco-friendly pump dispensers throughout the hotel. By eliminating single-use plastic bottles, we significantly reduce the waste generated by our operations. This commitment aligns with our dedication to environmental stewardship and reflects our ongoing efforts to improve sustainability in all aspects of our hotel. With a mindful focus on water and energy conversation within the building, for both guests and staff, we have implemented initiatives including;
At The Sebel Twin Towns, we are devoted to reducing food wastage and promoting sustainable practices in our services and amenities to our guests and members. We understand the importance of minimizing our environmental impact while delivering exceptional experiences to our guests.
At The Sebel Twin Towns, all hotel waste is separated into co-mingle, cardboard, food, and general waste, minimizing our impact on landfills. In addition, we have taken several steps to reduce water usage and embraced a circular system.
Working in collaboration with our body corporate representatives, we have implemented a recycling program, with proceeds going directly back into the community.
We are aware of the carbon footprint associated with the delivery of crucial stock items, and wherever possible, we work with nearby businesses to facilitate a shared delivery time.
At The Sebel Twin Towns, we value and support our local businesses and the individuals who work tirelessly behind the scenes. Supporting local businesses is the key to what we do at the property, and we are proud to represent our local community and share these partnerships with our guests.
Our work with local charities provides support to the community, in particular, raffles to raise well-needed funds for natural disasters such as the recent floods and fires. As a business, Accor is a strong representative for indigenous rights and supports the traditional custodians of the land where we operate.