Frequently Asked Questions

Can I book personal travel on my corporate accommodation account?

Yes, subject to availability at the nominated hotel.  |  top of page

Do I qualify for corporate accommodation rates?

Yes, if you satisfy three criteria:

  1. Have potential to book more than 50 to 100 room nights per year at one hotel. If you're a smaller business, enjoy the lowest daily rates via our BizBeds site.
  2. Are a business with an ABN.
  3. You book either direct or through a travel agent. |  top of page

What type of business accommodation rate best suits my company's needs?

  1. Fixed rate – if your company spends at least 50-100 nights away in any one location on an annual basis you can take advantage of some great savings off our standard corporate accommodation rates.
  2. Best Available Rate (BAR) – a dynamic rate that changes on a daily basis, best suited to organisations that have the flexibility to travel and take advantage of saving during low demand periods.
  3. Last Room Available rates – for a premium you can access guaranteed fixed rates at any hotel across the group.
  4. Non Last Room Available rates – discounted rates based on volume travel to a set hotel. While offering great value, these rates may be unavailable during peak demand periods.
  5. Long stay rates – if you are away for an extended period of time (14+nights) Mantra Group can offer you substantial savings with heavily discounted long term accommodation rates. |  top of page

How do I amend or cancel a corporate accommodation booking?

You can amend or cancel a booking direct with the hotel or through your preferred travel agent without penalty up to 24 hours prior to check in.  |  top of page

Who do I contact if I need help?

You can enquire now online or contact Corporate Sales by email corporate.sales@mantragroup.com.au or phone +61 2 8062 5064.  |  top of page

How do I book my rates?

You can book your rates through the hotel direct, via your Travel Management Company or your Mantra Group Account Manager. You will not be able to access your business hotel rates via the Mantra Group website or central reservations.  |  top of page

What is the maximum number of rooms I can book per reservation per hotel on my company negotiated rate?

The maximum is 9 rooms. Your contracted rates, terms and conditions can change when 10 or more rooms are booked in one reservation.  |  top of page

Am I able to access long stay rates? What is the minimum length of stay for such rates?

Yes. Your Mantra Group Account Manager can provide you with details. Minimum length of stay is between 14-28 days. Note that your contracted rates, terms and conditions can change under long stay rates.  |  top of page

Enquire here for more details on discounted contracted rates for your company.